0 { endstream endobj 196 0 obj <>/Subtype/Form/Type/XObject>>stream What can I do with an online Clipper account? Getting dinner in Oakland this Fridaywill I get robbed? EMC endstream endobj startxref 0 %%EOF 332 0 obj <>stream If you forget to tag off, pay attention to the Clipper reader's beeping noise when you tag on for your next ride. EMC Roadshow: Is defacing license plates to fool toll camera readers on the rise in Bay Area? Due to observed delivery issues this is a less secure option. *Note: The pilot Go Pass program for graduate students will be ending on December 31,2022. What should I do if my card is lost or stolen? ClipperCard | Salem State University HD 0UR K(EP%xg:#6(=VU-zTqwn?p Refund will be given as Returns shipping; 14 days: Money Back: . endstream endobj 224 0 obj <>stream Learn more about resolving a block due to failed Auto-Reload payment, Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or. To find out more information about replacing an RTC card, please visit 511.org.Opens in new window. endstream endobj 175 0 obj <>/Subtype/Form/Type/XObject>>stream /Tx BMC (visit our Chase Center Servicepage Less than a cup of coffee. 0 endstream endobj 200 0 obj <>/Subtype/Form/Type/XObject>>stream Clipper is committed to protecting your privacy. Any suggestions, or is this another way for a government-backed agency to abscond with my money? EMC Fraudulent use and transfer of the Go and/or Smart Pass is a serious violation of the program. ClipperCard is your passport to campus and beyond! I understand I need to buy a Clipper card for $3, where the Clipper card is the stored fare card similar to MetroCard in NYC or Suica in. In addition, those affiliated with Stanford will immediately forfeit the privilege of receiving future passes and prizes through Stanford Transportation. At your request, we can mail you a new card with your balance restored, typically within 2 business days. When you order a new card online, you can log in to your account and Clipper will automatically register your new card to your existing account. E\i\\ Cash value is NOT required and should NOT be deducted when you use an active Go Pass. endstream endobj 178 0 obj <>/Subtype/Form/Type/XObject>>stream Clipper is a regional transit card that can be used on all transit in the Bay Area. To apply, visit theClipper START website, call 1-855-614-9149, or emailhelp@clipperstartcard.com. If your card is registered, contact us so we can block your card from further use. Your refund request will typically be . If you have a phone that works in the US, you may be able to set up a virtual clipper card to avoid the $3 fee. The refundmay take 4-6 weeks to process. If the balance on your card is less than $5, Clipper will not process your refund request or charge the $5 processing fee.". She couldnt find anyone to help her and purchased BART tickets to get her and her mother home to San Jose. In the end, if it still doesn't work, buy the $3 card and load only the exact amount you need onto it at the machine in the SFO BART station. Skip the side navigation menu and go to the main content. To request a refund or adjustment or to report a lost or damaged card, visit the Clipper Customer Support webpage. The old website used to show added values, ready to be activated, but no longer does. Treasury will mail you a check. If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. endstream endobj 222 0 obj <>/Subtype/Form/Type/XObject>>stream 0 { endstream endobj 205 0 obj <>/Subtype/Form/Type/XObject>>stream endstream endobj 185 0 obj <. Note: If you are requesting a refund for unused transit passes or tickets that were loaded to your Clipper card in error, cance lling your card is not necessary. Use the app to manage your cards. Opens in new window. 2020, Metropolitan Transportation Commission. Interest will be charged to your account from the purchase date if the balance is not paid in full within 6 months. EMC Key Clipper information translated to Chinese. For details about how to apply for a refund, download theClipper Cancellation Form. Clipper is committed to protecting your privacy. To find out more information about replacing an RTC card, please visit 511.org.Opens in new window. Station Agents can also provide pre-addressed envelopes to Treasury. LhI6-DBnc*V6 TUkqdX}&0qX]=XMf.Kz/(& p Learn more about our privacy policy. E\\y\F@B.DHR!"g/ E\\y\F@B.THH!*o* Choose to stay logged in or to log out. 0 { endstream endobj 202 0 obj <>/Subtype/Form/Type/XObject>>stream This is the version of our website addressed to speakers of English in the United States. endstream endobj 181 0 obj <>/Subtype/Form/Type/XObject>>stream H*2T0T341f& Clipper is reusable and long-lasting, unlike paper tickets that get worn and tattered. However I only plan to ride the BART a couple times during my stay, so if possible I want to avoid this fee or get a refund on the fee after I finish using the card. BARTs Treasury Department will then process the refund. If your card is blocked, its likely we couldn't process your payment or your card has been reported lost or stolen. Q: I have 27 cards used for a youth group which has been quiet these past couple of years and is unlikely to restart. Some commuters have found that the Clipper card only works when the card is not next to their Stanford ID card or badge, and/or is removed from any plastic ID holder. 0 S, endstream endobj 207 0 obj <>/Subtype/Form/Type/XObject>>stream balance on your card is less than $5, Clipper will not process your refund request or charge the $5 processing fee. If you purchased your Clipper card from a retail location, confirm that the provider activated the card. Learn more about our privacy policy. EMC You may want to consider loading Clipper Cash onto your Clipper card for use in such an event. Once your Go Pass is loaded onto your card, you will need to tag your Clipper cardto activate the Go Pass. Min of $5. Phone. Please feel free to visit the Clipper FAQ page or contact us at commuteclub@stanford.edu. /Tx BMC 0.749023 g Paper Tickets Key Clipper information translated to Chinese. Phone. HD 0UR K(EP%xg:#6(=VU-zTqwn?p There is a $5 fee for this service. 0.749023 g f Yes, you can manage your account using the Clipper app and in your mobile wallet. H*2T0T3415Rf& Home | Clipper However, each Go Pass user will only get two replacements per calendar year. How can I cancel my card and get a refund? If you get a new card in person, you can log in to your account and click on Register a New Card to add the new card to your existing account. endstream endobj 179 0 obj <>/Subtype/Form/Type/XObject>>stream Tickets cannot be replaced if lost or stolen, cannot be exchanged, and are notrefundable. E\i\\ 0 endstream endobj 197 0 obj <>/Subtype/Form/Type/XObject>>stream Credit Card Type (check one): o MasterCard . Refunds are subject to the fees in Section 10. How can I cancel my card and get a refund? Get the app here >> Note: Clipper may not be used for Giants Ferry or for group travel - one account per passenger per trip. So we just kept our Suica as well as our Icocaused in the Kansai. Each time you tag on successfully, you should hear one beep. The smart chip in the card will verify that you have an active pass. To get a refund, complete the Clipper Cancellation Form and send it to Clipper Customer Service along with your payment information. https://sf.streetsblog.org/2010/11/09/clipper-cards-dirty-little-secre-hint-it-can-go-negative/. /Tx BMC EMC E\i\\ Refunds are subject to the fees in Section 10. All Access Digital offer for just 99 cents! You can also visit the Customer Services Center at Lake Merritt Station to drop off tickets in a sealed envelope addressed to BART's Treasury Department. Visit our VTA Smart Pass page for more information. https://www.bart.gov/sites/default/files/docs/Clipper%20FAQ%20updated_1.pdf. The site navigation utilizes arrow, enter, escape, and space bar key commands. $16.99 10% off. There is no replacement fee for lost or stolen Go Passes. Be sure to review the paper ticket fare chart at the station. If you don't want to deal with that, just pay the $3 to get the card. endstream endobj 184 0 obj <>/Subtype/Form/Type/XObject>>stream Add value, set up autoload, and check your balance! So take your balance down to $1.50. The other option is a refund. BART FinanceDepartment2150 Webster, Oakland, CA 946129th floorAttention: Requests. The Go Pass is valid for thecalendar year: from January 1through December31. There is a 50 cent surcharge per trip for paper tickets. Graduate students are not eligible for a free Go Pass after this date. According to Caltrain, failing to tag on and off could result in improper Clipper card readings, which could result in a Caltrain citation. Be creative, drill a hole in it and it makes a great memento key tag and you won't have to buy one of those expensive silly ones at a Wharf curio shop, Still have my Suica card. walk from 12th St. BART to Jack London square? Hope this doesn't break the bank for you. New to Clipper? Please have ticket or Clipper (card or smart phone) ready when entering the fare gate or when boarding. Fares are for one-way travel. Additionally, federal tax law prohibits refunds if a card has received any value through an employee transit benefit program. In the meantime, you must purchase a ticket because valid fare is required before boarding; otherwise, you will be subject to citation for fare evasion. Your Clipper card will not be returned to you. Account Management | Clipper EMC The Go and Smart Passesare non-transferable. /Tx BMC Then throw your Clipper card away knowing that your negative balance is more than $3 so you got your $$ back and then some. If this happens at any time, please call Clipper at 877.878.8883 for a refund. HR - Benefits - Pre-Tax Commuter Benefits | myUSF https://www.clippercard.com/ClipperWeb/pay-with-phone. To request a refund or adjustment or to report a lost or damaged card, visit theClipper Customer Support webpage. f endstream endobj 186 0 obj <>/Subtype/Form/Type/XObject>>stream EMC Key Clipper information translated to Spanish. Registration is easy, and its free. 0 endstream endobj 194 0 obj <>/Subtype/Form/Type/XObject>>stream Unfortunately, the Clipper Card doesn't allow that. Then you wouldn't have to bother about a refund. 0 0 10.1455 10.364 re /Tx BMC Its also required if you want to set up automatic reloading.
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