text-decoration: underline !important; } Some may also include a false sense of urgency . right: 185px !important; /* Air Booking Select - Fare benefit sub-label workaround */ On Aug. 12, 2022, we reviewed a phishing scam that was sent as an email in which scammers pretended to be offering a "reward" from Southwest Airlines. Carryon baggage FAQ Annual Reports Integrated Citizenship Reports Proxy Statements display: inline-block; font-weight: bold; content: "(Temporarily suspended. The link included with the email was dangerous and should never be clicked. Indeed, a few versions of this electronic mail display web-links, which take onto other unassociated web-links to Southwest Airlines that have some other URL addresses. Discover other help topics and policies with search. 0-800-0078684 I received and email suggesting it was soutwest but immediately forwarded me to another URL "rewardsforopinions.com"which sort of looked like southwest but wasn't. html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { Interested in key information from the 2021 One Report? Be the first to receive important updates on security. I did want to let you know that I do not work with Southwest. My name is Lyn Mettler and I show families how to fly free so they can make more priceless travel memories before their kids leave home. Winds light and variable.. Clear skies. each comment to let us know of abusive posts. Select My Account, then Profile, then Communications. } 0-800-247-5463 (En espaol), Calling from Costa Rica [data-class="swa-g-screen-reader-only"] { text-decoration:underline; The Scam Email The email address in the message showed, "support@1785962.qaiecg5.com via. Low around 35F. } .swa-footer--copyright-text a{ The link included with the email was dangerous and should never be clicked. This one was from Southwest Airlines, and it offered me a reward of $100 for completing their survey. Annual Reports - Southwest Airlines Investor Relations Financials Company Reports Annual Reports Financials Company Reports Hard copies of Annual Reports may be available and can be requested by contacting Investor Relations. The subject line read, RE: __Link, Congrats! Notify me about the newest scams every week. The scan said that the link was not safe, contained suspicious activity, hosted malware, and was a 97 out of 100 on the risk scale, which indicated that it was very risky. The scan also confirmed it was a phishing link. Go to Travel Gal and CardRatings may receive a commission from card issuers. You could write Southwet's CEO Gary Kelly CEO Southwest Airlines P.O. Sure enough, it's a phishing scam! Welcome to the Community! If any readers did click a link in the Southwest Airlines scam email or any other sort of phishing message, we recommend changing your email password and enabling two-factor authentication. If you, signed up under multiple email addresses, you. Well email you throughout the week with featured content like promotions, sales, news, and more so youll always be in the know. More information on how to change or cancel your flight, Good news - your first two bags fly free on Southwest (weight and size restrictions apply). } Always look at the senders address. } We do believe, that the foundation for a good work environment starts with fast, secure and high performing computers. margin: -1px; You will want to go to Southwest.com and click on Contact Us to reach out to them directly. This was not a legitimate message from the company. An email saying "Congrats!" Have the latest local news delivered every afternoon so you don't miss out on updates. What should I do if Ive unsubscribed but Im still receiving emails? Five insightful ideas for, Lets take a look at how to tell if an online transaction is safe and, Geek Squad Scam: How It Works One resurfaced scam that has been making the rounds, With the increase in online scams, it's becoming more and more important to know how, Travel scams are rampant these days. text-decoration:underline; We use cookies to ensure that we give you the best experience on our website. Aside from the grammar mistakes and casual writing, this fake Southwest giveaway asks people to access a third-party website with nothing to do with the airline. Follow us and stay informed! Southwest points never expire and can be used to book anyone anytime. color: #111B40; Opens new window. Remember, even if you unsubscribe from our promotional email, you will still receive emails when you book a flight on Southwest.com. } )"; Youve received a Southwest Airline reward You have been accepted! Meanwhile, the body of the email claimed, Youve received an [sic] Southwest Airline reward.. Use of the Southwest websites and our Company Spring Break Travel: With more Customers planning Spring Break travel, longer wait times may occur. I had to pay the $100 fee to have them extended and they said it could take up to 30 days for me to receive the now converted Luv Voucher. .swa-footer--copyright-text, .footer-copyright--text { Remember to allow 15 days for the points to post before you contact Southwest Airlines. Checked baggage FAQ This was a phishing email directing me to a plausible sounding survey website. html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { right: 25px; If the email doesn't mention you by name or include any personal information, be wary. 1-800-I-FLY-SWA (1-800-435-9792) } Customers traveling on age-qualifying fares (Infant and Child Fares) that have NOT already been age verified. It showed up as required for me. 1 Love Reply Re: Rapid Rewards and Fraud. background-color: #3b5998 !important; } } If they click the link, the victims are required to fill in personal information, which, in turn, will lead to identity theft, so beware. 2. God bless. Rather than try and call Southwest about a problem with Southwest points, Ive found it much simpler and quicker to be in touch with Southwest customer service online. Click #isupportlocal for more. white-space: normal; The Report Message add-in provides the option to report both spam and phishing messages. The email may be asking you to take a survey about your recent flight, alerting you to a flight change or asking you to download your recent ticket purchase. 0-800-012-1916 Share with Us. FOR BBB INFORMATION: Visit bbb.org/canton or call 330-454-9401 to look up a business, file a complaint, write a customer review, read tips, follow us on social media, and more! color:#111B40; How to Use the Southwest Rapid Rewards Shopping Portal, Flying With 10 or More? clip: rect(0,0,0,0); Keep it Clean. Whether you are flying this summer or not, look out for these phony surveys and flight change alerts that appear to come from major airlines. padding: 0; 03-30-2018 .compare-fares-secondary--row:nth-of-type(5) .compare-fares-secondary--header-cell .compare-fares-secondary--label-addendum::after { The airline received a 79 out of 100, a tie with Southwest for the highest score of all nine airlines in the report. Please advise how I get the miles transferred to my account. right: 185px !important; } Still further, certain attachment contained malicious software, which was capable of filching information. The link included with the email was dangerous and should never be clicked. Generic Email Greeting: Many phishing emails begin with something generic like "Dear User" or "Dear Customer". Add SouthwestAirlines@iluv.southwest.com to your address book to make sure our email isn't being delivered to your junk or spam folder. I sent a letter by mail with documentation, a copy of his death certificate and a request that his miles be transferred to my account. A search of Google for your email provider and the words "two-factor authentication" should take you to a page that will instruct you on how to set that up. If it is believed that scammers accessed sensitive personal and financial data, it's advised to immediately call your bank and credit card companies to alert them to the matter. For example, instead of southwest.com, which is the official website for Southwest Airlines, scammers might pretend to be the companys support team by registering a fake website such as southwest-rewards-support.com, for example. accept email correspondence from Customers. Join my Families Fly Free program to learn my simple process so you can start making more priceless travel memories before your kids leave home. Today I spoke to Frank from Ga. who initiated the refund but told me to write to you again about the miles transfer. To learn even more about our corporate citizenship efforts at Southwest, visit southwest.com/citizenship/, Questions? } document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Click here to stay informed and subscribe to Herald-Dispatch. Remember, even if you unsubscribe from our promotional email, you will still receive emails when you book a flight on Southwest.com. Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. That could allow you to use the points in case they wont transfer them to you. width: 273px; white-space: normal; I just emailed them this morning about some missing points for a Turbo Tax promotion. /* Temp - GNAV Espanol Chase ad font-sizefix */ Don't trust it. font: italic normal 11px/1 Arial; Since this is a customer to customer forum, it i unlikely that you will find resolution here. The subject line read, RE: __Link, Congrats! Before clicking, place your mouse over links to discover the actual endpoint. Promotional Companion Pass valid through 2/28/2024. Go to Travel Gal has partnered with AwardWallet and CardRatings for our coverage of credit card products. Create a password that only you will remember. External site which may or may not meet accessibility guidelines. } } Of course, this is really just another scam link. Your email address will not be published. If anyone else gets this email (or any suspicious email), you're supposed to forward it to "spoof@PayPal.com" Below is a screenshot of the email that I just forwarded them. )"; Related article: Fake-mails Troubling Credit Union Customers. text-decoration:underline; .swa-footer--copyright-text, .footer-copyright--text { . Here are some of the few cases where you need to check-in on the full-service line. /* Fare chart comparison flyby */ Domain age, Alexa rank, HTTPS valid, Blacklisting, SSL certificates, Source code, Location, IP address, WOT Trustworthiness, Spam reports, Advanced technology, Privacy Policy, Terms of Use, Contact options. .swa-footer--copyright-text a:hover{ The web-links or attachments in the messages of that e-mail scam, if clicked or opened, reportedly resulted in malware getting installed onto the end-users' PCs. It also, Here are the Top 7 Amazon scam calls. 800-083-1179 are you using? n Hover on links to see their destination. } It uses the company logo and has a professional design and well-written copy. height: 1px; We plugged the link into the malicious URL scanner on ipqualityscore.com. No matter the exact message, the scam email instructs you to click a link to learn more. 03-30-2018 Click Contact Us and then Send us an Email Message. This is also a good way to reach them if you have a complaint about your flight or you left something of value on the plane. Today my flight (see conf. } You can also officially report the scammers to Facebook and the Federal Trade Commission using the link below: .compare-fares-secondary--row:nth-of-type(5) .compare-fares-secondary--header-cell .compare-fares-secondary--label-addendum::after { If you have issues with past or upcoming flights, your Rapid Rewards account or Southwest policies and procedures, just connect one of these two ways and you can chat live with a customer service rep to get help. width: 348px; /* Air Booking Select - Fare benefit first th width */ Your e-mail address will be used to confirm your account. An email saying "Congrats!" and claiming you've received some sort of "Southwest Airline [sic] reward" is legitimate. Can I ever be removed involuntarily from the mailing list? .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { False Claims: Many phishing emails make false claims about the status of your account and ask you to update or validate your account by clicking on an embedded link in the email. But people asked us to expose it. You need to know New Zealand Herald, Ocasio-Cortez mocked on Twitter for bragging about killing thousands of Amazon jobs: Resign in disgrace Fox News, JustPark scam: Couple's warning of bogus parking payment site Impartial Reporter, 6 Tax Filing Tips for Retirees, According to Finance Experts Best Life, Smart banking technologies coming to NZ: What banks are doing to Stuff, Its Disgusting: The Con Artists Who Exploit Mass Shootings The New York Times, Someone Transferred Me Money by Mistake and Asking For It Back msnNOW, Listen to student-loan borrowers, not the GOP The Herald Journal, State: Protect yourself from bad tax preparers Troy Record, GOP Strategist Tears Donald Trump Jr., CPAC To Shreds In Yahoo!
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