Click here. AXS Help Center Buying Tickets Ticket Insurance Ticket Insurance What is ticket insurance? AXS acts as a sales agent of its Clients with respect to ticket sales, and therefore AXS will apply also to our Client with respect to that Clients actions, rights, or obligations with respect to the purchase, sale or use of tickets or attendance at an event, and to the Clients use of the Service to list, sell, issue and deliver tickets. AXS UK Reviews | Read Customer Service Reviews of axs.com/uk - Trustpilot Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Uber Insurance Card Or Enrollment Form - All Insurance FAQ Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. Your tickets will be delivered to you as indicated at the time of purchase, most frequently via mobile delivery to your AXS account. Do Not Buy Ticket Insurance From Ticketmaster/Allianz If you are a buyer of tickets on the Service (whether Primary Tickets or Resale Tickets), AXS will issue refunds in accordance with our Client's instructions (or refunds may be issued directly by our Client). Verification of information may be required prior to the acknowledgment or completion of any purchase. We can't reclaim the money and issue the refund to a new card for you. Let us know what you were doing when this page came up, plus your IP and request ID This phone number is AXS Tickets's Best Phone Number because 11,592 customers like you used this contact information over the last 18 months and gave us feedback. I would like a refund for a cancelled/rescheduled - AXS Help Centre Below are some pointers we hope you'll find useful! Tickets purchased for an event during multiple online sessions on the Service may be totaled to ensure that any limitations imposed by the Client is not exceeded. Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. Listings are not considered retracted until they have been processed and a system confirmation has been issued. You may also be linked to a third-party site, which is not affiliated with our Service. But looking at the terms and conditions of Festicket's guarantee provider, Booking Protect, you'll find that you're only entitled to a refund if you or someone in your household tests positive for coronavirus - not if you're told to self-isolate, or if you can't travel due to local restrictions in your area, or if the event can't go ahead due to lockdown rules. If the vehicle was recovered without use of a paid/insurance related recovery company, then we will require garage reports to confirm the date of breakdown and the cause. A refund AXS the company right which she bought the tickets sent via an email telling. Please check the policy documentation that was sent to you for any applicable cover limits, How many people are due to attend the Event, Names of ALL persons that attended/will attend the booked event, How many people are unable to/did not attend the booked event, Names of the people who are unable to/did not attend the booked event. The site owner may have set restrictions that prevent you from accessing the site. - AXS Help Centre How can I make a claim for my Ticket Insurance? Venue/Event Specific Terms and Conditions. Find a to ticket on Gumtree, the #1 site for Stuff for Sale classifieds ads in the UK. Price and availability of any ticket, product or service on the Service are subject to change without notice. Only items purchased on the AXS official website can be returned for refund or exchange. Yes - if you can provide evidence you can't attend in line with its T&Cs e.g. Invoiced venues for money due to AXS and oversaw procedure of issuing customer refunds. Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. The Service currently accepts various credit cards, debit cards, and digital methods of payment, such as PayPal (each, a Payment Method), and Payment Methods accepted on the Service may change over time. You, as seller, consent to AXS receiving and retaining payment in respect of such fees and charges from the buyer, and you acknowledge that you will not be entitled to such fees and charges. We act on behalf of a seller (our Client) when selling Primary tickets. This policy will apply regardless of how the error occurred. Ticketplan's terms can be found on the Ticketplan website. They will pursue AXS who in turn, will keep your money. If we suspect, in our sole discretion, fraudulent or other illegal activity (whether from the buyer or seller of any transaction). Cant get ticket refund from AXS MoneySavingExpert Forum AXS is not able to specify the exact date of delivery for each event, so please allow as much time as possible for your tickets to arrive. Well need evidence from the relevant transport authority. Finally, as a seller of tickets, you agree never to specify or include any of the following in connection with a listing on our Service: Generally, tickets can be transferred via mobile delivery from your AXS account to another person, unless our Client has prohibited transfer or resale and disclosed such prohibition during the checkout process on our Service, prior to completion of purchase. If the event is rescheduled, we'll advise what options are available to you. All applicable fees and charges will be disclosed prior to completion of your purchase. During the event, strobe or theatrical lighting may be used. Reddit and its partners use cookies and similar technologies to provide you with a better experience. AXS is not the seller of Resale tickets and will be acting only on the sellers behalf when offering Resale tickets on the Service. The form needs to be signed and stamped by your GP and this may be chargeable to you. . According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Click Close and Add Documents to go back and add them now. You will also be entering into a separate contract with the buyer, allowing us to transfer your tickets and the corresponding tickets to them. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. By entering the venue for the event, each Holder agrees to the following: Each Holder agrees to comply with the following terms and conditions regarding tickets and attendance at an event: If you have any questions regarding this Agreement, please contact us at [emailprotected] or by mail at: AXS GROUP LLC425 West 11th Street, Suite 100Los Angeles, CA 90015Attn: Purchase Agreement - AXS888.929.7849. Because we do not guarantee the authenticity of tickets purchased from any non-authorized third-party reseller (such as brokers or individuals), we recommend that you purchase tickets directly through AXS, our Client, authorized partners or from the venue box office to ensure ticket authenticity. AXS provides technology platforms to its clients such as entertainment venues, promoters, and sports teams (our Clients) to list, sell, issue and deliver tickets to events using AXS powered websites and mobile applications (the Service). Remember, in order to prevent ticket misuse or to comply with any applicable requirements such as related to the ADA, our Client may at their discretion require the person purchasing tickets to be the person that uses the ticket, and therefore may require verification of identity at entry. All ticket prices for events that occur in the United States are stated in U.S. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. OH MY FUCKING GOD! If you have purchased ticket protection through TicketPlan and wish to request a refund, please submit an application. Occasionally, we receive incorrect billing or Payment Method information for an order that can delay processing and delivery. The site owner may have set restrictions that prevent you from accessing the site. Help us help you quicker by coming with your mobile ticket ready to be scanned. For any application we need either: the e-ticket(s) or copies of the physical ticket(s) for ticketholders. Request ID: 7a29b98f6d472a62. Refund policies may vary depending on promoter, venue, state or local laws. Ad . Congratulations! Did the same happen to you? The availability of tickets is subject to change. AXS Mobile ID (formerly Flash Seats) - UTATICKETS.com Certain events may have restricted delivery options, as well as delayed delivery windows (for example, tickets for online events will typically be delivered to your AXS account immediately following purchase), and tickets for certain live events may not be delivered until a date closer to the event). No refunds are offered for online (virtual) events unless the event is canceled. You will also be responsible for paying any applicable taxes relating to your purchases. Disabled seating is incredible on all levels of the arena. AXS Tickets Reviews Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. To create an account, we require both personal and vehicle documents, such as a valid driver's license, vehicle registration, and proof of insurance. Can no longer attend Paid 182 for five tickets 36.50 for each open to reasonable offers Have five tickets in total Unable to refund or exchange 170. You have chosen AXS Mobile ID as your method of delivery for your tickets. We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites. See below for additional terms and conditions related to your purchase, including those in Event Cancellations/Postponements, below. This seems like obviously a mistake (or price gouging) and then they refused to honor their purchase . User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36. If I have XCover ticket insurance and miss an event, can I get a refund? Please note that if an opening act or guest artist is changed or canceled, the event is not considered canceled and you will not be entitled to a refund or exchange. Please note we will require official notification of breakdown from the service provider, Please note we will require a vehicle recovery service report, incident report or copy of garage repair bill to be attached as appropriate, (Please note we will require a copy of the original invitation to attend jury service to be attached), (Please note we will require evidence of the Emergency Services attending your residence in the event of burglary or fire to be attached), (Please note we will require a copy of the original witness summons instructing you to appear in court to be attached), (Please note we will require a screen grab/scanned print out from the Met Office website/confirmation of Police Warning), (Please note we will require a copy of the original advice to travel at short notice on military service to be attached), Your supporting documentation such as medical documents, evidence of breakdown, confirmation of travel disruption as applicable, Scanned copies or clear photographs of the un-used tickets. Violation thereof is grounds for revocation, seizure or cancellation without refund. Events may be postponed or canceled for a variety of reasons. The fees and charges we assess may be greater than our actual cost of providing those services, and we may retain a portion of all such fees and charges as profit. Individuals in possession of a recording device are subject to confiscation and/or ejection. The original invitation must be dated so that we can see when it was received, the date you are instructed to attend and detail the name of the person(s) required to attend. Refund Policy | AXS Supplements Our helpline number is 1-888-929-7849. You are prohibited from selling or offering for sale your tickets where such prohibition was disclosed prior to completion of your purchase. Buying Tickets - AXS Help Center You are urged to review all pages displayed during your completion of a purchase. x, Footer.languageSelector.ja-jp.greeting If they pay you now, there's no insurance for them if the new owners are refused entry. Then be careful what insurance you pay for. Any sale or offer for sale of your tickets, whether using the Service or another publicly-available marketplace, when the applicable ticket(s) were sold with a resale restriction, may result in any or all of the following: (i) cancellation of the transfer or sale transaction conducted on our Service; (ii) a charge of our sales fee (described below), calculated with respect to the full sales price of such ticket(s) sold or transferred, assessed against the seller/transferor of such ticket(s) (such sales fee will be charged to the Payment Method on file for the seller/transferor, typically within twenty-four (24) hours after we provide notice of the assessment of such charge to such person via email); (iii) revocation of the seller/transferors rights to use the Service and any or all of our other services; and (iv) revocation of such sold or transferred ticket(s) by the Client. Additionally, for events where the refunds are not offered, you may consider other options made available like selling or transferring your tickets before the event takes place. If you have any questions, please contact the Box Office at 817-272-9595 or boxoffice@uta.edu. You are solely responsible for making a purchase, based on the information provided on our Service. For online events, Holder may not download the event or otherwise record or make a copy of any portion of the event, and Holder may not use, reproduce, modify, display, publicly perform, distribute, make available, or create derivative works of any portion of an online event. Such circumstances include, but are not limited to, the following: In these instances and as part of the cancellation of any transaction, AXS reserves the right to remove any relevant sales proceeds from the Resale Ticket sellers AXS account, process a reversal of a prior funds transfer made to the seller or charge the Payment Method on file for such seller and/or cancel a pending transaction, whether for Resale Tickets or Primary Tickets. Allianz | Event ticket protection - Allianz Partners US Fast & Free job site: Nachwuchsfhrungskrfte Vertrieb fr die DEVK Regionaldirektion Region Birke job Saarbrcken, Saarland Germany, Insurance jobs Saarbrcken, Saarland, Germany. You should base your purchase decision solely on the information provided. I may hate Ticketmaster with a burning passion for their fees, but at least you always get the ticket you paid for with them. Pier Insurance Managed Services Limited are authorised and regulated by the Financial Conduct Authority with registration number 311798. WE ARE NOT RESPONSIBLE FOR ANY ASPECT OF THIRD-PARTY WEB SITES, INCLUDING PURCHASES MADE ON THOSE SITES. For all tickets purchased from 3 rd February 2020 Please visit XCover for full details about making a claim or an enquiry. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. Please contact the venue directly for a refund. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. This content may be old or outdated. Please note that further documentation may be required following our review. In most instances, tickets delivered via mobile delivery to your AXS account will not incur a delivery charge. Please ensure that you have attached your supporting documentation, booking confirmation and unused tickets (if available). They lure you into buying the insurance but little did I know that a refund will be issued . Also, if you find out you cannot attend, there are ways to resell your tickets online up to 3 business days prior to the event taking place, either through LiveNation or VividSeats. With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. AXS has cancelled the ATP finals at the O2 in November 2020, because of COVID. and our They have refunded the ticket cost, but are refusing to refund the ticket cancelation Insurance (supposed to cover accidents etc. If you are purchasing a resale ticket (i.e. If buyers Payment Method provider does not remit payment, the transaction will be canceled. Please note that separate ticket terms and conditions of the MLS team also apply to tickets to MLS games and events. These documents are require to process your application and you are unable to submit your application without these documents. can reveal. We or the Client have the right to reject or cancel any purchase, including if we suspect fraud or any other issues with payment or suspicious account activity or for other suspected violations of this Agreement or our Terms of Use. Let's swap Manns | GamehendgeSkier | CashorTrade.org Face Value Tickets There may be additional terms applicable to the sale and use of tickets listed on the Service, which will be disclosed to you during the purchase process. If you do not receive a confirmation, if you receive an error message, or if you discover an error in the information provided, contact customer service immediately at [emailprotected] to ensure your transaction was completed and that your information is correct. Ive also heard similar stories from all of my concert going friends. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Please complete the online refund application form ensuring that you have uploaded all of the relevant documentation in support of your refund application, before submitting. Fans may consider purchasing Allianz ticket insurance at the time of purchase. A screen grab/scanned print out from the Met Office website/confirmation of the Policy Travel Warning. How can I make a claim for my Ticket Insurance? - AXS Help Centre axs qr code for multiple tickets - veracitylogic.com Thank you for taking the time to let the people know. I bought these from AXS . For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. The event is copyrighted, and Holder agrees not to transmit, distribute or sell (or aid in such activity), in any media now or hereafter existing, any description, account, picture, video, audio or other form of exploitation or reproduction of the event without Releasees written consent. How to get your money back from a ticket seller, Beware of donation requests for the Turkey-Syria earthquake, Scammers are imitating HMRC in fake tax refund emails, 'EasyJet lost my suitcase: am I entitled to compensation? AXA trip cancellation insurance is a non-expensive option to add to the cost of your trip. Some events have delivery delays or ticket printing suppression (at the request of the venue or promoter, tickets are not immediately available for delivery or collection), but you will always receive your tickets in time for your event. Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. Four in 10 (41%) consumers believe they will be covered if a national lockdown means the event cannot go ahead as planned, while a third (35%) assume they will be covered if the event cannot go ahead due to it taking place in a local lockdown area. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. For those fans who weren't able to get tickets, we have added you to a wait list and may notify you if tickets become available. For travel and events affected by COVID-19, many airlines, travel suppliers, and ticket issuers are allowing for flexible changes, issuing refunds, and/or offering vouchers. All information provided through the Service will be managed and processed in accordance with the Privacy Policy. The original advice from the armed forces giving advice to travel at short notice for military service. Ticketmaster will refund your ticket price if the event gets cancelled due to some unforseen or catastrophic event. To upload documents to your account, sign in to drivers.uber.com to visit your dashboard OR follow these steps in the Driver app: 1. But beyond this scenario, it's important to check each policy's terms and conditions to see if it's worth paying extra - and don't take the ticket seller's wording at the checkout or on promotional banners at face value. Are you looking for comprehensive cover for Covid cancellations? cristina ferrare illness; esicoo smart plug troubleshooting; sun country boarding zones; zatarain's dirty rice without meat; getting punched in the stomach effects I can't go to a concert anymore, any tips to ensure i get my money back? A scan or clear photograph sent by email is acceptable. Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. AXS has cancelled the ATP finals at the O2 in November 2020, because of COVID. As someone who just found out I can't go to Kcon right after getting tickets, I tried talking to customer service for both Paypal and AXS, and neither would budge. x. Please provide details in the box below and attach supporting documentation as appropriate. AXS Concert Tickets & Allianz TIcket Insurance : r/Music - reddit For those times when circumstances sideline your customers, this valuable protection ensures that their investment is safe and sound. I bought these from AXS and paid 214 (bit of a rip off site . Were very sorry for your loss and understand that this is a difficult time, however, we do require a copy of the death certificate to assess a claim. Reddit and its partners use cookies and similar technologies to provide you with a better experience. PROPER CONDUCT. Your ability and/or right to transfer or resell tickets may vary. ADDITIONAL TERMS. Fan Update from AXS If any Holder does not comply with any laws, mandates, health orders or directives, promoter or venue terms, conditions or rules, then the promoter or venue operator may refuse admission or require any Holder to leave the venue and you/Holder will not be entitled to a refund. So please be as cautious as possible when going through AXS. All ticket prices for events that occur in Canada are stated in Canadian Dollars. It's all a fan needs, all in one app. At the time of the sale, you will receive an email confirmation showing your net proceeds from the sale, and information on how the proceeds due to you from any sale transaction will be made available to you. Any reimbursement made as a result of any knowingly incorrect statement made by me or on my behalf shall be invalid and may result in subsequent action being taken against me. AXS.com Purchase Agreement Feb 17. Holder agrees not to record or transmit, or aid in recording or transmitting, any description, account, picture, or reproduction of the event. If you have not received your tickets 3 days before your . We will need these documents as part of the application process and cannot process a refund without them. If tickets are mailed, they will be sent to the address provided by the purchaser at the time of purchase. Links to event and venue terms and conditions that are specific to such events or at such venues may be included within your purchase confirmation, ticket delivery or event reminder emails, or made available on each event and venues branded area on our Service, or made available on the applicable Clients website. What is delivery delay/ticket printing suppression? If I have XCover ticket insurance and miss an event, can I get a refund? Except as otherwise prohibited above, tickets may be resold by Holder using the Service in accordance with our Clients instructions. If you have bought your tickets at the venue's box office? I agree to the use of my data submitted as part of this reimbursement application being used in accordance with the SAFETY AND SECURITY. Reporting Fraud - AXS Help Center Tickets may not be resold or offered for resale in violation of posted restrictions, or in violation of law or regulation. This means that our Clients have given us authority to conclude a sale of tickets to a buyer for the tickets that they have chosen to list for sale. We do not review, nor do we warrant or guarantee, the accuracy of any information provided by Resale Ticket. Please note: The account holder is liable for bank charges levied by the receiving bank. It's also not worth paying extra for ticket insurance assuming it will cover you if an event is cancelled or postponed due to lockdown rules - primary ticket sellers are required by STAR (The Society of Ticket Agents and Retailers) to offer you a refund in these situations. To ticket | Stuff for Sale - Gumtree T&Cs may apply.'. We will comply with law enforcement requests and may provide them with all information you submit to us to assist in any investigation or prosecution they may conduct (without providing notice to you, unless otherwise required by law). When you buy a ticket listed on the Service as a resale ticket, you are buying directly from the seller of that ticket. Common problems addressed by the customer care unit that answers calls to 888-929-7849 include Refund a Charge, Inquire About an Event, Account Access, Make a Purchase, Find My . Get many game updates, food, range will not ever able to issue a refund half your ticket insurance. Stagecoach Festival 2023 If you hold tickets to an event that is postponed or canceled, we encourage you to check on the Service website for updated event information, or to directly contact the venue or event organizer to obtain information about postponed dates of the event and whether there is an applicable refund.
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