You can also use your ability to lead by example to show new employees how to do their job correctly. $18 to $24 Hourly. Education and Experience: Panda Express General Manager Resume Sample - ResumeHelp I can see where you're headed! You can improve this answer by talking about your rate of accuracy with cash handling and deposits. This will let the interviewer know that your goals are aligned with their business objectives. Jennifer Garcia - Shift Leader - Panda Express CA&C | LinkedIn If you dont have direct leadership experience, you can talk about other ways youve helped teams or groups succeed. 2123-Veterans Pkwy & Bass Pro Dr PX, Clarksville, INDIANA, UNITED STATES (. Complete the sentence in a way that shows you understand the meaning of the italicized vocabulary word. Panda Express Module 1 - Shift Lead Study Guide. "When a major problem arises, my first instinct is to take a step back and absorb what just happened. As the restaurant industry continues to evolve, Panda Express Shift Leaders must stay up-to-date with the latest technology and digital transformation trends. "Thank you for asking - I do have a few questions. Shift Leader. - Is there anything from my background and experience that I can clarify for you? Shift Lead job at Panda Express, Irving, TX - SEASONED Starting with my first job at Burger King in 1987. Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Panda Restaurant Group, the world leader in Asian dining experiences and parent company of Panda Inn, Panda Express and Hibachi-San, is dedicated to becoming a world leader in people development. This meant that I needed to multitask between taking orders, delivering food and checking on customers. Great! Be recognized as a world leader in people development to become loved by our guest. 2 Employees The typical Panda Express Shift Leader salary is US$19 per hour. ", "Through my research of Panda Express I have found that you stand out most by your dedication to family, quality food, and keeping the quality of your Chinese food despite being labeled as 'fast-food. Pay Range: $17.50 - $26.00 / Hour *. Jersey City, NJ. Great Compensation Package and Bonus Opportunity 62 Panda Express Shift Lead jobs available on Indeed.com. Can you tell us about your previous work experience? Shift Leader: As a Shift Lead for our team, you will have the opportunity to embrace a . 10 any cuts or injuries needs to be concealed This illustrates your ability to transform stress into action, successfully turning a negative into a positive, to accomplish your goal. Save my name, email, and website in this browser for the next time I comment. They are interested in learning about your personality and what motivates you. 2,908 Shift Leader Jobs in Avon, IN hiring now with salary from $23,000 to $38,000 hiring now. A good leader takes the initiative, listens and communicates well with others. Sign up. . If I face a setback in the workplace, I will often ask for help to recover the time, if a deadline is in front of me. By creating an environment where everyone feels valued and respected, shift leaders can foster collaboration and trust among their teams. ", "I generally take a total of three weeks a year. What is top of mind when it comes to filling this role? The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. Search and apply to 50 job postings in the area across a variety of career fields. ", "Yes, to an extent. Module 1 Panda Express PIC Test. Pleasant, IN. Shift Leader - with Growth Opportunities at Panda Express - GrabJobs Panda Express. "I have reliable transportation. Large: 4 sides 4 entrees, serves 26-30, Human Anatomy- Reproductive System- Female. It was intimidating, but I felt a rush at the same time. proactive, respect win-win, great operations, growth, giving. Test. As a Shift Lead for our team, you will have the opportunity to embrace a central role . I took charge for two weeks, and the experience was quite positive! Full-Time. Match. They also offer competitive wages.". It can be as simple as a time you influenced your coworkers to act or respond in a certain way. I think that it is important to give back to your community, whenever possible. If you have no experience operating kitchen equipment, explain what type of equipment youve operated and how its similar to the equipment used at Panda Express. Depending on the role, it may be more critical for you to instigate solving problems and creating innovative solutions, or it may be more important to get the work done. ", "I appreciate that Panda Express encourages continued education and training. Full-Time. Now, I will step back and review my options for solving the problem rather than allow myself to become frustrated. In my previous position, I was responsible for counting out change at the register and balancing our daily sales. Because this would be my first position in the restaurant industry, I am new to these topics. You can also share how training helps others succeed by sharpening existing skills, providing new skills, or enabling them to utilize new tools or strategies. Learn. 9 employees wash hands for at least 20 seconds Of course, your posts always make me hungry! 4 all meat in preptable and prep cooler holds 40 and below We accumulate 120 hours and we lose them if we do not use them. Dec 21, 2021 Post Date. Shift Leader - 2205 - Panda Restaurant Group Careers (12) I need that cash! Share some of your strengths to show you have qualities in both categories. I do have classes on Monday and Tuesday evenings. Customers love when you go above and beyond for them which will, in turn, generate more business. Be true! You can use your ability to explain complex processes and procedures to train new employees effectively. 5007 Total Views. What Does an Automotive Service Manager Do? The interviewer wants to see you have ambition and goals, but they also want to see you are the right fit for the restaurant industry. Maybe you have read case studies that you lean on in these instances. They like to be praised for the ways you are impressed by their innovation, reputation, and impact on their industry. Performance Monitoring: As a shift leader, you may be responsible for monitoring the performance of your team members. It's been over 6 years since I've been in the industry.". Test. How you react will significantly determine how you fit with their existing team. You can also share the specific skills you use or steps you take to handle a difficult customer with professionalism and empathy by remaining calm, actively listening as they speak to understand the customer's need, and adapting in order to find a solution. I am seeking a workplace environment that is collaborative and positive and this role seems like a perfect fit. The estimated total pay for a Shift Leader at Panda Express is $31,797 per year. The average salary for a Shift Leader is $32,888 per year in United States, which is 3% higher than the average Panda Express salary of $31,797 per year for this job. Coaching and training experience may not be a direct requirement for this role, but they are abilities that are always valued by an employer. 2036-West Division & State Hwy 15 PX, Saint Cloud, MINNESOTA, UNITED STATES, 2017 Panda Restaurant Group. This can help you identify areas where your team members need additional training or support. Posted: February 28, 2023. In your answer, explain that you enjoy working in a fast-paced environment because it challenges you to work efficiently. Are Lomov and Natalia equally responsible for their arguments, or is one character more to blame? Would you confront the employee to clarify the situation and confirm if he or she was actually stealing? Your answer illustrates that you are a reliable employee that shows up and doesn't miss work. Lead and motivate a team of associates to ensure that all customer orders are prepared accurately, quickly, and with the highest quality standards, Ensure that all food safety protocols are followed in accordance with company policies and local health regulations, Monitor and maintain inventory levels, ensuring that all products are stored properly and rotated according to established guidelines, Train new employees on proper procedures for preparing food, operating equipment, and providing excellent customer service, Maintain a clean and organized work environment, including floors, counters, shelves, and storage areas, Assist customers with their orders, answering questions about menu items and making recommendations as needed, Handle cash transactions accurately and efficiently, balancing the register at the end of each shift, Resolve customer complaints or concerns in a professional manner, Monitor employee performance and provide feedback and coaching when necessary, Prepare daily reports and submit them to management, Develop and implement strategies to increase sales and profitability, Participate in weekly meetings with other shift leaders to discuss operational issues and opportunities. 13 temp long isnt falsified, 5 Panda Express Shift Lead Flashcards | Quizlet If I could further my education in any way, I would choose to take courses in leadership and management. When the manager is not present, you'll be . Panda express employees' hourly wages are $14.Employees in panda express can make $35000 and $26000, respectively. Shift Leader job at Panda Express, Tempe, AZ - SEASONED 3 any reheated food is cooked at 165+ raphaelamadeus. "For the most part, my company abides by all labor regulations. I love to see others succeed and help them do so. Overtime may be required during peak business hours. Panda Express Shift Lead Training. Talk to the interviewer about a time when you have dealt with this type of situation. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. You will support in creating a vibrant and welcoming environment for our guests. Cibolo Creek Test Well company overview, insights, and reviews | Lensa ( customer service, clean store, food quality, associate growth, inspire, and build leadership), restock and being prepared for peli hours, plan for the win and have your team on board, Ability to not take things personal, but more as a learning opportunity, sensing others' development needs and inproving their abilities, Knowing when to give good and feedback as a learning tool, Be recognized as a world leader in people development to become loved by our guests. NAF 3-Year Summer Internship @ UC Berkeley (2019-2021) Activity. When I face a difficult customer, I find that it is usually due to a breakdown in communication. While I have only worked at Panda Express during my undergrad, the Shift Leader role helped me gain confidence, proactivity, and efficiency. Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives. You must create your own answers, and be prepared for any interview question in any interview. '", "I believe the consistency of the quality menu items Panda Express provides makes it stand out. 11 no rodents They also offer sides, appetizers, desserts, and drinks. Morning Shift - Kitchen Help (2036) My supervisor and co-workers will attest to my clear and concise communication skills. The restaurant industry is fast-moving and nearly always open. Panda Express Shift Leader Resume Sample - ResumeHelp ( customer service, clean store, food quality, associate growth . Talk to the interviewer about the steps you would take if you caught a co-worker stealing at Panda Express. You can also refer to any positive employment references. Next match the skills required for the job to your own skillset. PIC of store is actual title Assistant/General Manager. They want to know they can trust their employees to do the right thing. A free inside look at company reviews and salaries posted anonymously by employees. Superior, CO. Posted: February 28, 2023. ", "My first reaction is to access the situation. Then, share how you approached management to express your team's needs and why you felt this would result in a negative response. Regarding Panda's culture and people using questions from the training evaluation set. ", Setbacks happen to everyone. Situations that require a quick solution can range from an emergency to a customer service issue or a conflict between team members. Full-Time. . With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Jayjay463 PLUS. Great Compensation Package and Bonus Opportunity Talk to the interviewer about the extent of your experience with terminations and discipline. Think about the choices you made in each situation and how the situation affected your decision to lead or follow. Everyone handles the stress and disappointment of setbacks differently. Make sure to include the positive outcome. What was the outcome, and what did you learn? (9) I am upset. Have a question or concern? 8. funds properly stored In safe, 4 Temperature Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. This question is tricky because taking the fall for a situation, to protect a co-worker, can show teamwork, but it isn't always the most honest option. I am able and willing to work overtime, and weekends as well. Shift Leader Panda Express. . Good job! Sometimes if someone is struggling or underperforming, honest criticism may not be the preferred route. Study sets, textbooks, questions. Consider taking it a step further to talk about the value you see in using social media to connect with customers, communicate about promotional items, etc. Panda Express specializes in American Chinese cuisine and offers chicken, beef, shrimp, and regional entrees. Panda Express- Shift Leader Flashcards | Quizlet Shift Lead Qualifications. "Your customer service standards are one of the reasons I was so attracted to your company. Shift Leader - 2210 - Panda Restaurant Group Careers I enjoyed that responsibility, and we ended up winning the reward in the end because my team increased sales by the highest percentage. I also completed all deposits on time each night, which helped me develop my math skills even more.. If the cash drawer was balanced correctly each day or your deposits were correct and made on time every night, saying show can illustrate your help highlight your reliability. Dates shown above are approximate. Terms in this set (34) Pandas Mission. Don't forget to share the positive outcome. The interviewer wants to know if your reactions to problems reflect maturity and professionalism. You will gain valuable skills managing store operations and leading the team during the shift. Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. Shift Leader - 3378 Job in Pleasant, IN at Panda Express Describe the specific Task you were supposed to accomplish. Consider talking about specific values you can sense when interacting with employees such as kindness, integrity, or respect. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear. If you are willing to stay in the restaurant business then you will sound like a good fit for Panda Express. Consider providing more information, such as how many new employees you onboarded and the kinds of advanced training you provided. Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. I can also provide references that would attest to my commitment.". Answer dates might appear two to three weeks before they were published. Try to solve the problem or find someone who can. Great job by the management team and employees- This is the kind of experience you dream of getting instead of the forced smiles and eyes rolling. Workspace is restricted and employees are generally expected to remain standing for long periods of time. 7.keep safe closed "Just last month I was asked to lead our day shift employees when my boss was away on sick leave. If you have any restrictions on your schedule, it is best to bring this up with the interviewer right away. You've done a good job asking an open-ended question that can't be answered with a simple "yes" or "no." I've learned to compartmentalize a situation into smaller parts to cope with situations. Monn Thwe Han - Shift Leader - Panda Express | LinkedIn If you get upset you will take it on future customers. A part of being a diligent employee is to ensure that you are always on time and present when expected. How Much Does Panda Express Pay? - Payment They Get! 21 terms. How does the Internet help cultural diffusion happen constantly? 58 terms. Its important for employers to know that youre comfortable with this aspect of the job because it can be a large part of what you do as a shift leader. Talk to the interviewer about your attendance. Scheduling is an important skill for a shift leader because it ensures that the restaurant is operating at its full potential. "Sometimes full disclosure can damage someone's self-esteem, and reality isn't always best expressed in full and can be self-indulgent based on the person's intention. The first restaurant opened in. Tell about the Action you took to overcome a challenge and complete the task. You've answered well by sharing that you break stressful tasks or situations into smaller, more manageable pieces. You can enhance this answer by talking about why food safety knowledge is important in order to protect customers and employees, ensuring repeat business, and grow company revenue. Panda Express has a strong reputation for developing and promoting their employees which is something that I am excited about. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. My boss put me into a server role with very little training. Inventory Management: Inventory management is the ability to track and order the correct amount of food and supplies for a restaurant. 1. inventory I would be thrilled to build a lucrative career with Panda Express. when running shift, PIC is person in charge of delegating and running shift. ", "I've heard and seen, that Panda Express provides a positive environment that actively embraces family values and assists employees in reaching their potential.". Perhaps you go with a gut feeling. Shift Leader - 2236 Job in Brooklyn Center, MN - Panda Express You can strengthen your response by providing a specific example of how you've handled stress well in the past, or telling about a time when increased pressure actually helped you work more productively. Written by professional interviewers with 62 answer examples and 31 community answer examples. Shift Leader. Many of the staff panicked, but I relied on my training, found the fire extinguisher, put the fire out, and made sure that everyone was okay and uninjured. Panda was founded in 1983 in Glendale, California Panda Express is the largest family-owned American Chinese Restaurant concept in America. Dive deep into company history, current jobs, hiring trends, demographics, and company reviews. "Just last month I was asked to lead our day shift employees when my boss was away on sick leave. 44. 22001579. What do you enjoy about the culture, and how does it align with what you are seeking? Great job! I am a quick learner. The estimated base pay is $31,666 per year. Test. You've used a strong example with a positive outcome. This question can help the interviewer determine your leadership skills and how you might apply them to a new role. Here you will read about how to successfully answer Panada Express Interview Questions and Panda Express Interview Tips. Consider using a specific example that demonstrates that you are able to react swiftly when needed to resolve an issue and achieve a positive outcome. Panda Express Module 1 - Shift Lead Study Guide This is a great answer because Panda Express will get very busy at certain times of the day and you will sound like someone who can be counted on to remain focused during this time. Assure the interviewer that you can meet their customer service standards. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Shift Leader (FT) - Panda Express - DFW Airport. It's something for which I am very passionate. Shift Leaders must be able to handle stressful situations and remain calm under pressure. I would say I have qualities of both, and I know I would rise to the occasion if given a leadership opportunity. However; time may come when you need to speak up about something, and it may not look the best on you. ", "Absolutely. While empathizing with the customer is an important part of customer service, consider taking it a step further by describing your customer service skills in more detail. Did training take place in person, virtually, or through both avenues? Shift lead is actual title and money change, able to cook entrees and sides and support Management, step above FOH PIC just running shift. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. "I have handled very challenging customers in my previous roles and can remain professional through all situations. On-Going Career & Leadership Development IsaGandy123. Share the role you play and your contribution as well as what you enjoy about it. With proper communication, everyone is aware of their role in the process.". | Privacy Policy, Restaurant Service and Kitchen Team (1092), Panda Restaurant Group, Inc. participates in E-Verify. Find additional company focused interview questions by practicing from one of our industry sets. Not only that, but the menu prices are very competitive.". Flashcards. At that company, we are well aware of FDA rules and regulations and I wanted to ensure that we were not in violation of any laws.". If you could choose the focus of your training, what would you pick? ", "Our company had a contest last month to see who could up-sell the most menu add-ons, and I was asked to be our team leader for the challenge. Excellent customer service is a hallmark of most successful businesses, and it sounds like you have significant customer service experience. All absences were excused and with notice. The estimated total pay for a Shift Leader at Panda Express is $31,666 per year. NEW! Principal Systems Engineer Job Description: Salary, Duties, & More Shift Leader - 1100 Job in Superior, CO at Panda Express Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. We are looking for a Shift Leader to oversee operations and workers during scheduled shifts. Learn more here. Panda Express- Shift Leader. This approach focuses on making small, incremental changes over time in order to improve the overall efficiency and effectiveness of operations. Panda Express Assistant Manager jobs - indeed.com. You can improve this answer by talking about how far in advance schedules are supposed to be produced and how employees felt about the frequent changes. Talk to the interviewer about the ways that you would like to see your career grow with Panda Express. We do not have advertisements on our pages but we do try to make money through paid-memberships. Monterey Park, CA. I am comfortable with these types of tasks. What can you tell us about Panda Express? Opens new tab. Panda Express Shift Leader Reviews | Glassdoor How do you manage the stressful times? High performance teams require strong leadership, clear communication, and an understanding of each team members strengths and weaknesses. Edge Reading, Writing . Which word in sentence 1 is a direct object? 7.no sae key-emergency Terminations and corrective discipline measures can be very difficult to do but, with experience, they do get more comfortable. Employees at panda express can earn $30000 annually in the United States. job listings and job resources. Demonstrate that you are confident and able to react swiftly when the need arises. If you take the bus or ride a bike, that works too! Panda Express was updated by Rachelle Enns on May 26th, 2018. As a previous manager, I understand the value of employee honesty. Table Games Shift Manager. The customer is not waiting long for their order. Rest assured, I am reliable and will always come to work on time. Using Interjections in Sentences. If you are Food Safety Certified, be sure to bring that certification with you to your interview. Continuous improvement is an important trend for Panda Express Shift Leaders to understand. It's often difficult for a negative person to continue being negative when they have nothing feeding the fire in the first place.
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