The diagnostics service was not up to date with the most recent ionising radiation regulations. Mill House Coffee is []. There were no clear criteria for patients that could be put into the fit to sit areas of the department. This was based on information of concern we received relating to the management of patient flow and notice of concern relating to a death at the hospital. AEC was well run and escalated patients that they couldnt manage. Copyright 2021 WSFA 12 News. We have shared your kind comments with the team who will be pleased to learn of them. Covid-19 Release of Information Call Line: 256-215-7461 []. Thank you again! 5 years ago, My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such care and consideration, we were very impressed by the speed of the service. These clinics provide patients with the opportunity to be reviewed by a senior doctor. Our rating of services stayed the same. Pensnett Road, Dudley, West Midlands, DY1 2HQ. WebRussells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. This meant that shortfalls were identified so that improvements could be made. I had to visit EPAC yesterday as I'm 11 weeks pregnant and had some worrying symptoms. People told us that staff had told them what was happening, so they were fully aware of what investigations or treatments they were waiting for and what their treatment would be. Visit https://www.careopinion.org.uk Corbett hospital provides day case treatment alongside a range of outpatient services which include radiology, pharmacy, gynaecology, physiotherapy, rehabilitation and a wheelchair supply and maintenance service. We carried out an out of hours, unannounced, focussed inspection. Published All the best with your pregnancy and take care. We are proud to be the healthcare partner you trust to care for those you love. They litteraly saved his life after he had severe croup which came on suddenly on Tuesday 23rd may 2022. Thank you again you are true angels, Report review titled Reassured and put at ease as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. Video, Russian minister laughed at for Ukraine war claims, Latest news and updates from the West Midlands, Harry: I feared losing memories of mum during therapy, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78. They really invested time in me and understanding me. They tell me everything they're doing.". We are continuing to monitor progress against these. Only a small proportion relates to the emergency department itself. 111 service advised me all the information I had given them about my symptoms etc. Patient Experience Team. No rating/under appeal/rating suspended UK Affiliated Hospitals ED can also refer you to AEC if you are an ambulatory patient (not likely to require inpatient admission). We took this action as we believed people will or may be exposed to the risk of harm if we do not do so. AMU has junior doctors in various stages of their training, including FY1, FY2, Core Medical Training (CMT), Acute Care Common Stem (ACCS) trainees and Trust doctors. Same day emergency care (SDEC) is one of the many ways the NHS is working to provide the right care, in the right place, at the right time for patients. Russian minister laughed at for Ukraine war claims. The trust MUST ensure that all systems and processes in place to identify and manage patients with deterioration effectively are followed. ADVERTISEMENT: Services or products are not endorsed by the Trust. Risks within the emergency department were not always identified and escalated appropriately. "We have strict infection prevention and control measures in place to keep our patients and staff safe and these apply equally to Mitie and all contractors moving around the hospital," a spokesperson said. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. A fantastic level of care was provided for my daughter while here. Ben and Luannes extraordinary act of generosity reflects a caring family who are great supporters of Alexander City, the Lake Martin area, and the medical community in Alabama. You can search by name or top speciality. A&E/AEC | Care Opinion We are carrying out a review of quality at Russells Hall Hospital. Like us on Facebook http://facebook.com/DudleyGroupNHS/Patient Advice & Liaison Service: 0800 073 0510 Dudley, West Midlandsdudleygroup.nhs.ukJoined November 2009 1,201Following 7,496Followers Tweets Tweets & replies Media Likes The Dudley Groups Tweets The People told us that they were happy with the care that they had received at the hospital. Report review titled Outstanding as unsuitable, Thank you for taking the time to share such fantastic feedback about you daughters experience in the Emergency Department at our hospital. Full blood test, chest X-ray and seen by dr for my results within 3 hours. All the best and take care. Almost 12% of people coming to A&E received no treatment, just advice. "We are working closely with HSE in relation to this matter.". The trust have worked with us and have kept us informed of developments and changes. People we spoke to on the different wards and units were generally happy with the care, support, and treatment they received. ADVERTISEMENT: Services or products are not endorsed by the Trust. My family and I would think to thank every single staff member in Children's ED, resus and ward C2 for looking after my 1 year old son. Weve put some small files called cookies on your device to make our site work. They suggested I phoned 111. Close menu, I just want to say a massive thank you to the kind nurses who made me feel at ease and understood how nervous I was. Ratings and reviews Russell Medical became a part of UAB Health System in January, 2020. Our rating of well led was requires improvement overall. We have 11 permanent physician associates and one rotational physician associate in our department. the service is performing well and meeting our expectations. The ophthalmology clinics require review to ensure that all patients are followed up as required and that there is capacity for these clinics. Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. In fact, we're the only hospital in Broward aec russells hall hospital We saw two patients whose clinical deterioration had gone unnoticed by staff, this had to be alerted to staff by the inspection team who then acted on this immediately. There are planned changes to improve the way that food and drinks are offered and served which should improve people's satisfaction with the meals offered. The nurses there found out I hadnt even seen a midwife yet despite chasing (as I'm an out of area patient) and instantly sprang into action making sure I'd had all the required tests and booked in correctly, each member of staff were friendly and caring. AEC is located next to Ward A2 (formerly ward A1) and consists of four trolleys for assessment, three clinic rooms and a room for triage and treatment. Published Browser Support Whilst I was in the consulting room the receptionist went over to my husband and asked, rather rudelywhere has she gone Not a very positive experience when you are feeling at your most vulnerable because you feel ill. Patients - Russell Medical Center Staff involved patients and those close to them in decisions about their care and treatment. Russells Hall Hospital 5 years ago. The trust must review its capacity in phlebotomy clinics as this is seen as insufficient. Can Nigeria's election result be overturned? So many thanks to All the staff on A2, best wishes take care and stay safe. They didnt look to see what information had been recorded but asked what my symptoms were. The staff in A&E were very friendly and helpful and in no time at all, had my wound washed, stitched and dressed. DY8 4HZ, In Very shortly I was out of A&E, with a few spare dressings and a leaflet in my hand and a bandage on my leg. Staff also told us that the environment was unsafe and that they were concerned about the safety of patients. WebAbout: Russells Hall Hospital Posted via nhs.uk 5 years ago My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such Russells hall hospital All the best and take care. Staff continued to be frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. There were areas of poor practice where the trust needs to make improvements. Patients admitted to these wards could stay for extended periods and we saw that on some occasions their specific health and dignity need were not met because of this. Patients presenting to the emergency department still did not always receive a robust assessment of their clinical presentation and condition during the triage process. We are thrilled to hear that you were pleased with the service received from our staff during what must have been a worrying time for you. Please be assured that your kind comments have been shared with the team and senior management who will be pleased to hear of them. 15 March 2011, In The hospital states this is the largest donation in Russell Medicals history. (Online ordering and Curbside pickup available) Current Hours: 7:00 a.m. 4:00 p.m. would be relayed to the hospital and to just tell the staff when I got there I had been referred by them. One person we spoke with said, 'I have no complaints about this hospital. Staff were unable to describe what fit to sit meant or any criteria for this assessment. Russells Hall Hospital Jobs - 2023 | Indeed.com Call our main line for general inquiries. Information was available for people to read if they chose to. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Guest hospital is a satellite hospital which offers additional outpatient facilities. The service made sure staff were competent for their roles. The BBC is not responsible for the content of external sites. I was looked after from the time I arrived until the time I left by very compassionate members of the team. WebFind a Physician or Specialty. It is great to hear that you received excellent care and treatment from the staff who attended to you during what must have been an anxious time for you. Outpatient services are also provided at the Corbett and Guest hospitals. After firstly being admitted with a cellulitis infection in my left leg It is great to hear that you received excellent care and treatment in the Emergency Department. About: The money will go towards some large-scale developments centered on geriatric medicine and enhanced opportunities for senior citizens. When I gave my name at reception, the receptionist was disinterested when I said I had been referred by 111 service. Your information helps us decide when, where and what to inspect. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. This short animation is designed to explain the role of SDEC, where it fits within the urgent and emergency care system and the benefits it provides to both staff and patients. One person said 'If I wanted to complain I would go to the chief executive, but I have no complaints here'. Stourbridge, WebThe group is made up of three hospital sites, with one inpatient hospital (Russells Hall) located near the centre of Dudley and two outpatient hospitals (Corbett and Guest) located in Stourbridge and Dudley respectively. Thankfully she was allowed home, but she is safe in the knowledge that should she need emergency care again in the future, she will be in the best of hands.Fantastic hospital, thank you. Mon-Fri: Breakfast 6:30am 9:30am / Lunch 11:00am 1:30pmSat and Sun: Breakfast 6:30am 9:00am / Lunch 11:00am 1:00pm Menu Line (outside) 256.329.7625Menu Line (inside) 6368 [], Patient room and general information is available at the information desk, located in the main lobby on the first floor. Family donates $25M for senior facility expansion at Russell There was still a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. People told us that they were given choices about meals and drinks so that they received things they liked. Of the 14 trusts inspected under the Keogh review for the quality and safety of their services, The Dudley Group NHS Foundation Trust was one of only three trusts that were not put into special measures. We saw much support for the trust, both from the public and from the local health economy. WebRussells Hall Hospital, St. James's Russells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust.
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